Pizza Hut Mauritius or any of its subsidiaries, affiliates and its franchisees (hereinafter referred to as either, “Pizza Hut”, “we”, “us” or “our”) are committed to protecting the privacy of any personal information you may provide us on this website and any other websites of ours (including www.pizzahut.mu together the “Sites”) and on any of our mobile applications (the “App(s)”).

We believe it is essential for you to understand how we handle your personal information. This Privacy Policy applies to all users of our websites (the “Sites”) and mobile applications (the “App(s)”). By continuing to use the Sites or Apps, you acknowledge and accept the terms of this Privacy Policy. If you do not agree with these terms, you should discontinue use of the Sites or Apps immediately. To assist you, we have provided answers to common questions regarding our Privacy Policy below.

1. What types of personal information does Pizza Hut collect?
2. How does Pizza Hut use the information it collects?
3. With whom does Pizza Hut share my information?
4. How can I stop of receiving promotional communications or prevent my information from being shared with third parties?
5. How can I update or correct my personal information?
6. What measures does Pizza Hut take to protect my personal information?
7. Do Pizza Hut’s Sites and Apps contain links to third-party websites?
8. How will Pizza Hut inform me of changes to its Privacy Policy?
9. How does Pizza Hut address children’s privacy on its Sites and on the App(s)?
10. How can I contact Pizza Hut regarding privacy concerns?

WHAT INFORMATION DOES PIZZA HUT COLLECT ABOUT ME?

Personal Information refers to data that, either alone or combined with other details, can identify an individual. We collect personal information that you voluntarily provide—for example, when completing online forms on our Sites or App(s), or when corresponding with us directly.

Sensitive Personal Information includes details relating to your physical or mental health, race or ethnicity, sexual orientation, political opinions, religious or philosophical beliefs, or any criminal allegations or convictions. You are not required to provide sensitive information; however, if you choose to do so, you consent to its collection and processing by us.

When you interact with Pizza Hut—whether in person at a store, through the Sites, or via our App(s)—we may collect the following types of information:

• Your full name, title, and gender
• Work and home contact details (address, telephone numbers, email address)
• The reason for your contact (e.g., enquiry, request, guest comment, promotion, or competition entry)
• Account details if you create one (including password and preferences)
• Your contact and marketing preferences
• Demographic information and interests (e.g., through surveys or promotions)
• Social media information if you link your account (such as contacts, likes, posts, and other shared data)
• Information provided when reporting issues with our Sites or App(s)
• Data required for legal compliance
• Interactions on our social media pages (e.g., likes, posts, comments)
• Technical details about your device and usage (e.g., device type, log information)
• Location details (e.g., store visits or when enabling location functions on our Sites or App(s))
• Order information and purchase history
• Any other information you voluntarily provide

Marketing Preferences When providing personal information, you may be offered the option to receive future offers and updates via email or SMS by checking the appropriate opt-in box. If you choose to opt in, your information will be stored securely, and we will contact you with details of Pizza Hut promotions and services. You may change your preferences at any time as outlined in this Policy.

WHAT DOES PIZZA HUT DO WITH THE INFORMATION COLLECTED?

Pizza Hut may use your personal information for the following purposes (or as otherwise communicated to you from time to time):

• To respond to and manage your requests or enquiries
• To administer your membership and account on our Sites and App(s)
• To fulfil prizes in competitions you enter
• To process and manage your orders or purchases made through our Sites or App(s)
• To enhance our products and services and ensure our Sites and App(s) are presented effectively on your device
• To administer the Sites and App(s), maintain internal records, support business development, and conduct research (including anonymising data for statistical analysis)
• To facilitate corporate transactions such as sales, mergers, or acquisitions
• To contact you directly (by email or phone) in connection with the above purposes
• To verify the details you provide and assist with fraud prevention initiatives
• To comply with legal, regulatory, and governance obligations (including responding to court orders, government investigations, or other legal requirements)

This list is not exhaustive and may be updated periodically to reflect evolving business needs and legal requirements.

WITH WHOM DOES PIZZA HUT SHARE THE INFORMATION?

Pizza Hut may share the personal information it collects with its group companies and franchisees. Access to your information is provided strictly on a need-to-know basis and only to authorized personnel who require it to perform their duties.

To support the purposes outlined in this Privacy Policy, your information may also be shared with trusted third-party service providers under contract. These partners assist us with technical operations, promotions, surveys, customer feedback, database management, and other business functions. Such companies may use your information solely to perform these services on our behalf.

Because Pizza Hut and its group companies operate globally, it may be necessary to transfer your personal information across borders. In such cases, we ensure that appropriate safeguards are in place to protect your data. By submitting your personal information, you consent to its transfer, storage, and processing as described.

This Privacy Policy applies when Pizza Hut shares your information with its group companies. However, if you provide information directly to one of our group companies through their own websites, their respective Privacy Policies will also apply and should be reviewed separately.

HOW CAN I STOP RECEIVING NOTICES ABOUT FUTURE OFFERS OR TO STOP MY PERSONAL INFORMATION FROM BEING SHARED WITH THIRD PARTIES?

You may opt out by writing to us at the address provided at the end of this Policy. Additionally, each marketing communication sent by email or SMS will include an option to unsubscribe, allowing you to stop receiving further promotional messages.

HOW DO I CORRECT OR UPDATE MY PERSONAL INFORMATION?

You are responsible for ensuring the accuracy of your personal information. If your details change, you may correct, update, or request deletion/deactivation by contacting us at the address provided at the end of this Policy.

HOW DOES PIZZA HUT PROTECT THE SECURITY OF MY PERSONAL INFORMATION?

We employ appropriate security measures to safeguard personal information in a secure, controlled environment.

If you have been provided with (or have chosen) a password to access certain parts of our Sites or App(s), you are responsible for keeping this password confidential. Please do not share it with anyone.

While we strive to protect your information, please note that transmission over the internet is not completely secure. Any data you send to our Sites or App(s) is at your own risk. Once received, we apply strict procedures and security features to help prevent unauthorized access.

DO PIZZA HUT’S SITES AND APP(S) LINK TO OTHER SITES?

Yes. Our Sites and Apps may contain links to third-party websites not owned or operated by Pizza Hut. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of any site that collects personal information. This Privacy Policy applies solely to information collected through our Sites and App(s).

HOW WILL PIZZA HUT NOTIFY ME OF CHANGES TO ITS PRIVACY POLICY?

Any updates to this Policy will be posted on the homepages of our Sites so visitors remain informed of changes to data collection, usage, or disclosure practices. New terms may also be displayed on-screen, and you may be required to read and accept them to continue using the Sites or App(s).

If we intend to use your personal information in a way different from what was originally communicated, we will notify you by email. You will then have the choice to consent to or decline the new use.

HOW DOES PIZZA HUT HANDLE CHILDREN’S PRIVACY ON THE SITES AND ON THE APP(S)

We take special care to protect children’s privacy. Our policy is not to collect personal information from children under the age of 12. If you are under 12, please do not use our Sites or App(s).

We encourage parents to monitor and supervise their children’s online activities, including the use of parental control tools. If you are a parent and have concerns about the collection or use of your child’s information, please contact us using the details below.

HOW DO I CONTACT PIZZA HUT ?

If you have any questions about this Privacy Policy or the use of your personal information, please contact us at: phadmin@pizzahutmu.com